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Industry Lesson

Importance of Adhering to Standardized Definitions in Quality Documentation

Published .

Applicable Standards

AS9102

Related

  • AS9100
  • ISO 9001

Topics

  • fai
  • documentation
  • definitions
  • terminology
  • training
  • tooling
  • as9102
Scenario

A supplier submitted a First Article Inspection (FAI) package for a machined part, along with a Certificate of Conformance (CoC). The documentation was completed by the supplier's quality team based on their interpretation of common industry terms and requirements referenced in the engineering drawing and purchase order.

Issue

The customer's review identified multiple discrepancies rooted in a misapplication of standardized definitions from AS9102. For example, standard inspection equipment providing variable data was miscategorized as 'Qualified Tooling' intended for attribute data, and FAI forms for a detail part incorrectly populated fields reserved for assemblies.

Key Takeaways

  • The FAI package was rejected due to the systemic documentation errors.
  • This required the supplier to issue a corrective action, retrain personnel on the applicable standards, and resubmit the entire data package, leading to a delay in product acceptance.
  • The customer's review identified multiple discrepancies rooted in a misapplication of standardized definitions from AS9102.

Best Practice

Organizations must ensure personnel have a precise understanding of terminology as defined within governing standards like AS9102 and AS9100. Relying on assumed or colloquial meanings for specified terms leads to non-conforming documentation, process escapes, and costly rework.

Reflects the recommended position based on community discussion and expert review.

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