Importance of a Shared Lexicon for Standard Requirements
Published .
Applicable Standards
AS9102Applicable Sections
- ✓Form 1 — Part Number Accountability
- ✓Form 2 — Product Accountability
Related
- AS9100
Topics
- definitions
- fai
- qualified-tooling
- traceability
- supply-chain-management
- communication
- first-article
A supplier submitted a data package, including a First Article Inspection Report, for customer review. The supplier documented the use of what they considered 'Qualified Tooling' and provided a Certificate of Conformance for raw material based on their internal interpretations of standard requirements.
The customer rejected the package due to misinterpretation of key definitions within the governing standard. The supplier had incorrectly categorized part-specific gages as universal 'Qualified Tooling' and provided material certifications with incomplete traceability information, assuming a different definition of 'source'.
Key Takeaways
- The rejected documentation led to shipment delays pending correction and resubmittal.
- Both parties had to expend resources to clarify definitions and align on the specific expectations for inspection methods and source traceability.
- The customer rejected the package due to misinterpretation of key definitions within the governing standard.
Common Mistakes
- The supplier had incorrectly categorized part-specific gages as universal 'Qualified Tooling' and provided material certifications with incomplete traceability information, assuming a different definition of 'source'.
- Incorrect or incomplete Form 1 part number traceability.
Best Practice
Establish and communicate a common, shared understanding of critical definitions found in industry standards before work begins. Misalignment on terminology for concepts like 'Qualified Tooling' or traceability requirements often leads to non-conformances, rework, and delays.
Reflects the recommended position based on community discussion and expert review.
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