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Industry Lesson

Clarifying the Definition and Documentation of Special Processes

Published .

Applicable Standards

AS9102

Applicable Sections

  • Form 2 — Product Accountability

Related

  • AS9100
  • AS13100
  • Nadcap

Topics

  • special-process
  • fai
  • process-validation
  • as9102
  • nadcap
  • form-2
Scenario

A supplier was preparing a First Article Inspection (FAI) package and was uncertain which manufacturing steps qualified as special processes. Confusion existed regarding whether a specific activity, such as chemical conversion coating or heat treatment, required special process validation. This led to debate over what should be documented on the FAI forms for processes where the final output cannot be fully verified without destructive testing.

Issue

The organization demonstrated a fundamental misunderstanding of the definition of a 'special process' as defined in aerospace quality standards. This resulted in the potential for incomplete FAI documentation, where true special processes were not correctly identified, and their controlling specifications and revisions were omitted from the record.

Key Takeaways

  • The FAI package was considered non-compliant due to incomplete special process documentation.
  • This required the supplier to revise their FAI, seek clarification on process definitions, and provide objective evidence of process validation from an approved or accredited source, causing a delay in product acceptance.
  • The organization demonstrated a fundamental misunderstanding of the definition of a 'special process' as defined in aerospace quality standards.

Best Practice

Organizations must ensure personnel can distinguish a special process—where the output cannot be fully verified by subsequent measurement—from other manufacturing steps. FAI documentation must accurately list all special processes, the specification and revision used, and evidence of execution by a qualified source, such as one with Nadcap accreditation.

Reflects the recommended position based on community discussion and expert review.

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